FAQs
Frequently Asked Questions
Find answers to common questions about our services and policies.
How do I book an appointment?
You can book an appointment through our website by filling out the contact form. We offer same-day appointments based on availability and accept both walk-ins and scheduled visits.
What insurance plans do you accept?
We accept most major insurance providers including Medicare, Medicaid, and private insurance plans. Our billing department can verify your coverage and explain your benefits. We also offer flexible payment plans for uninsured patients.
Do you offer virtual consultations?
Yes! We offer secure video consultations with our doctors through our telemedicine platform. Virtual visits are available for routine check-ups, follow-up appointments, prescription refills, and non-emergency medical concerns.
What are your operating hours?
Our main clinic is open Monday through Friday from 8:00 AM to 8:00 PM, and Saturday from 9:00 AM to 5:00 PM. Emergency services are available 24/7. For urgent care needs outside regular hours, please call our emergency line.
How can I access my medical records?
You can access your medical records anytime through our secure patient portal. Simply log in with your credentials to view test results, prescription history, appointment summaries, and more. You can also request physical copies from our records department.